All Reservations require an advanced credit card deposit equal to the first night’s lodging.
CANCELLATION AND REFUND POLICY
In the event a confirmed reservation must be cancelled or rescheduled, the following policies apply:
HIGH SEASON, HOLIDAYS, SPECIAL EVENTS (May 1 – October 31)
For a cancellation received at least four (4) days prior to the arrival date, a deposit is refundable, minus a $25 administrative fee.
A deposit is non-refundable for a cancellation received 72 hours (3 days) or fewer days prior to the arrival date.
LOW SEASON, EXCLUDING HOLIDAYS, SPECIAL EVENTS (November 1 – April 30)
A reservation can be cancelled no later than 10am of the arrival date and will not incur a cancellation fee. If a reservation is cancelled after 10am of the arrival date, a one night cancellation fee will be charged.
A charge of $15 per adult per night will be applied to any reservation exceeding more than two (2) adults per room. An adult is anyone 12 years of age or older.
Hotel guests are provided complimentary parking on our property.
The Atlantic Oceanside Hotel and Event Center is smoke free property. Smoking is not permitted in guest rooms, on balconies or patios or within 50 feet of any building. Please check with the Front Desk for designated smoking areas.
SERVICE DOG POLICY
We welcome Service Dogs as defined by the Americans with Disabilities Act. Witham Family Hotels complies with the ADA, state, and local laws regarding Service Animals.
If bringing a service dog. we ask that you inform our team at the time of booking so we can prepare for your arrival. Service dogs are to remain under the control of the owner, whether by voice command, leash, or harness and may not be left unattended in your hotel room.A service animal may be asked to leave the premises if either (a) it is a direct threat to the health or safety of others, or (2) it would result in substantial physical damage to the property of others, or (3) it substantially interferes with the reasonable enjoyment of the accommodations by others.
Guests traveling with a service dog will not be charged a pet cleaning fee. However, charges may be incurred, should a service animal damage or soil the premises.
Pet & Emotional Support Animal(ESA)Policy
We love pets, but they are not allowed on property.
Animals, including emotional support, comfort, or companion animals are not considered service animals under the ADA and/or state and local laws, and are not allowed on the premises. We reserve the right to not provide accommodations or ask a guest to leave the premises should they be in violation of this policy.
Our usual cancellation policy will apply.
SPECIAL BEDDING REQUESTS
Cribs, Pack and Plays, and Cots are available upon request, at a charge of $15 per night.
The Atlantic Oceanside hotel and Event Center observes quiet hours from 10pm-7am for the comfort and safety of all our guests. We have a team member on property 24-hours a day, and should you experience any disturbances, please dial “0” to reach the front desk.
CHECK-IN AND CHECK-OUT
Should you arrive at the property before 3pm, luggage storage is available and you are welcome to use the hotel facilities. A request for early check-in can be made directly with the hotel; however, it is not guaranteed. If you expect to arrive early and would like to access your room immediately, we recommend that you book your room from the night before.
Check-out time is 11am. A late check-out can only be arranged with the Front Desk and usually depends on availability at the time of your stay. If available, a fee will apply for a late check out past 11:30am. If you wish to guarantee a later check-out, we recommend you book your room for an additional night.