Policies

DEPOSIT POLICY

HIGH SEASON (May 1 – October 31)
Reservations require a credit card deposit equal to the first night’s lodging at the time you book your room.

LOW SEASON (November 1 – April 30)
Reservations require a valid credit card; however, no deposit is taken.

**Holidays and Special Event days may still require a deposit even in Low Season, please contact the hotel directly for more information or questions**

CANCELLATION AND REFUND POLICY

In the event a confirmed reservation must be cancelled or rescheduled, the following policies apply:

HIGH SEASON, HOLIDAYS, SPECIAL EVENTS (May 1 – October 31)

REFUND:
For a cancellation received at least four (4) days prior to the arrival date, a deposit is refundable, minus a $25 administrative fee.

NO REFUND:
A deposit is non-refundable for a cancellation received 72 hours (3 days) or fewer days prior to the arrival date.

LOW SEASON, EXCLUDING HOLIDAYS, SPECIAL EVENTS (November 1 – April 30)

A reservation can be cancelled no later than 10am of the arrival date and will not incur a cancellation fee. If a reservation is cancelled after 10am of the arrival date, a one night cancellation fee will be charged.

OCCUPATION POLICY

A charge of $15 per adult per night will be applied to any reservation exceeding more than two (2) adults per room. An adult is anyone 12 years of age or older.

PARKING

Hotel guests are provided complimentary parking on our property.

SMOKE-FREE POLICY

The Atlantic Oceanside Hotel and Event Center is smoke free property. Smoking is not permitted in guest rooms, on balconies or patios or within 50 feet of any building. Please check with the Front Desk for designated smoking areas.

PET POLICY

Pets are not allowed; however, certified Service Animals are allowed. Please advise when making a reservation if bringing a Service Animal so that we may prepare for your arrival accordingly.

SPECIAL BEDDING REQUESTS

Cribs, Pack and Plays, and Cots are available upon request, at a charge of $15 per night.

CHECK-IN AND CHECK-OUT

Check-in: 3:00 PM
Check-out: 11:00 AM

Early check-in
Should you arrive at the property before 3:00pm, luggage storage is available and you are welcome to use the hotel facilities. A request for early check-in can be made directly with the hotel; however, it is not guaranteed. If you expect to arrive early and would like to access your room immediately, we recommend that you book your room from the night before.

Late check-out
Check-out time is 11:00 AM. A late check-out can only be arranged with the Front Desk and usually depends on availability at the time of your stay. If available, a fee will apply for a late check out past 11:30am. If you wish to guarantee a later check-out, we recommend you book your room for an additional night.